Settings at a glance
Settings are grouped by what they change. Changes save as you make them and reach the tills on their next sync, usually within a minute.
Back office Settings
- Open Settings.
- Pick a card from its group:
- Taking orders: Order screen, Orders, Kitchen and printers, Menu.
- Money: Bills and receipts, Tax, Payments and cash, Discounts and surcharges, Promotions and meal deals, Country and money.
- Guests: Tables and QR codes, Kiosk, Your brand, Customer display.
- Team and tills: Staff and sign-in, Appearance, Tills and devices, Reasons staff pick from.
- Your business: Kind of place, Restaurants and branches, Reports, Stock, Subscription, Accounting, Your data, Support access, Hand over the business, Help.
- Change what you need. A setting that differs at one branch is marked Changed here.
- To use the same settings elsewhere, tap Copy to other branches.
Example
Locking the till sooner at a busy counter
At Circular Quay, staff often walk away from the counter. Open Settings › Staff and sign-in and shorten how long the till waits before it locks (for example from 60 to 30 seconds). Only Circular Quay changes; it's marked Changed here. To match Surry Hills, tap Copy to other branches.
Which settings are per branch, and which for the whole restaurant?
The menu, tax, discounts and your brand belong to the restaurant. Things that depend on the place, such as the floor plan, printers, auto-lock and the receipt footer, can differ by branch.
When does a till get a change?
On its next sync, usually within a minute when it's online. An offline till gets it as soon as it's back.
If it goes wrong
A till still behaves the old way
It may be offline. Check its status in Devices: a till that's offline gets changes when it reconnects.
Related: Add a branch · Devices and working offline