Ask Tillmora
Open Ask from any page of the back office (bottom right), or on a till: menu › Help and manual › Ask how to (how-to questions only, when the till is online).
Back office Ask
- Tap Ask at the bottom right (on a phone, it opens full screen).
- Type a question in your own words (typos, short forms and Hinglish are fine), or tap a starter question.
- While it works it shows what it understood and what it's checking; tap Stop to end a slow answer.
- Data answers show the number first, the days they cover, and often a chart, with a button to the report.
- How-to answers show the path, the steps and an example, with a link to the manual section.
- Tap a suggestion to ask the next question, or 👍 / 👎 to tell us how it did.
Example
Questions about your data
"How much did we take last night?" · "Top 10 dishes this week" · "Busiest hour on Saturdays?" · "Who gave the most discounts this week?" · "Is the kitchen printer working?" · "What's running low?" · "Food cost last month?"
Example
Your team, the menu and the setup
"How many staff do we have?" (or "how many members I got?") · "What can Priya do?" · "When did Tom last sign in?" · "What's the price of the flat white?" · "Which dishes cost more than 20.00?" · "Show me bill 1042" · "Is tipping on?" · "How many tables are free?" · "Who changed the menu yesterday?" · "How much chicken do we have?" · "GST for last quarter"
Example
How-to questions
"How do I make a burger, drink and chips combo?" · "How do I split a bill four ways?" · "How do I pair a new till?" · "Why didn't the happy hour apply?"
Can I ask in Hindi or Hinglish?
Yes. Ask in your own words and language; it answers in the same language, with amounts as your country writes them.
What can't it answer?
Things Tillmora doesn't keep: wages and timesheets, loyalty points or members, table bookings, supplier invoices and reviews. It says so and offers the closest thing it does keep. It shows sales and food cost, not profit, and doesn't forecast; it shows the recent trend instead.
Can it change things for me?
No. Asked to give a discount or delete a bill, it explains how and offers the page to do it.
What does it see?
Only what your role sees in Reports, at the branches you have. It never sends guests' names, phones or emails, or tax numbers, to the AI service.
How many questions can we ask?
Your account has a monthly number of data questions, shared by all its branches; the owner can set a limit per person. How-to questions don't count. The Ask panel shows how many are left.
If it goes wrong
"This month's questions are used up"
Data questions start again on the 1st. How-to questions still work.
If it goes wrong
"You don't have access to …"
Your role doesn't include that (for example costs). The owner can change it in Roles. The question wasn't counted.
Next: Ask Tillmora settings and usage →