Offers and meal deals
Pick the kind of offer, set it up, choose who and when, set limits, and check it in words before starting it.
Back office Settings Offers and meal deals New promotion
- Tap New promotion and choose the Offer:
- Deals: Bundle deal ("a main and a drink for …"), Buy X, get Y, Second one off, Any N for a price, Buy more, pay less, Set price;
- Money off: % off, Amount off, Spend more, save more;
- Something free: Free dish, Free upgrade, Charge waived.
- Set it up: give it a Name (on the bill and the menu) and the details of what the guest gets.
- Who and when: Everyone, With a code or Staff choose it; where (Till, QR page, Kiosk; dine-in, takeaway, delivery); Always, Lunch, Weekends, chosen days or dates, and Only at certain hours.
- Limits: once per bill, once per phone number, the first so many uses, a budget ("Stops when … has been given"), at most so much a bill.
- Review reads it back In words. Use Try it with sample dishes.
- Tap Save and start, or Save as draft to start it later.
Example
Happy hour
% off, 30% on the Beer category. Who: Everyone. Where: Till, dine-in. When: Monday to Friday, Only at certain hours 17:00–19:00. In words: "Draught beer 30% off, Mon–Fri 5–7 pm, dine-in." A beer ordered at 6:55 keeps the price at 7:05.
Example
First-order offer on the QR page
% off 20%, up to 100, on the whole bill. Who: New guests (known by the phone number at any of your branches). Where: QR page and kiosk. Order is at least 499. Limit: once per phone number, budget 5.000.
Example
Spend more, save more
Spend more, save more: spend 50 get 5 off; spend 100 get 12 off. The highest step reached applies, never two.
A promotion and a staff discount on the same bill?
Each promotion says whether it combines with others. Never with another offer keeps it on its own: the best one for the guest applies.
I changed a running promotion. What about bills already printed?
Saving makes a new version. Bills already printed keep the old version, and reports show both.
How do I end one early?
Open it and tap End it, or Pause to stop it for now. Ended promotions stay in reports.
If it goes wrong
"The start and end times are the same"
Give a different end. An end before the start runs past midnight (for example 22:00–02:00).
If it goes wrong
The offer didn't apply on the till
Check the order matches: the channel (dine-in, takeaway…), the days and hours, the minimum order, and that it isn't paused or over its limit. On the till, Offers shows CLOSE TO AN OFFER with what's missing.
Related: Bundles and combo meals · Offers on the till · Discounts and surcharges
Next: Bundles and combo meals →