Staff and PINs
Add each person who uses the tills at a branch. Each gets a temporary PIN and chooses their own the first time they sign in.
Back office Staff & roles Add staff
- Choose the branch in the sidebar and open Staff & roles.
- Tap Add staff: their Name (as shown on the till), a Name on kitchen tickets if the kitchen reads another language, a Phone (optional), and their Role at this branch.
- Tap Add. A temporary PIN is created and shown once: tell them in person.
- They sign in on a till and choose their own PIN.
Example
A new waiter
Add Aman at Sector 17, role Waiter, kitchen name "अमन". Tillmora shows the temporary PIN 4 8 2 9 once. Aman signs in on the floor phone, types 4829, and chooses his own PIN.
Someone forgot their PIN
Tap them › More › Reset PIN (forgot it) and give them the new temporary PIN in person.
Someone has left
Tap them › More › Has left… and Mark as left. They can't sign in on any till once the tills sync; their name stays on past orders. Bring back if they return.
Can one person work at two branches?
Yes. Add them at each branch (or copy them when adding a branch). They keep one PIN, and can have a different role at each.
How many digits is a PIN?
Set it under Settings › Staff and sign-in. 6 digits is safer for managers and owners. Current PINs keep working until the person changes theirs.
If it goes wrong
"Use … digits that aren't easy to guess"
Tillmora refuses PINs like 1234, 1111 or 1212. Choose another.
If it goes wrong
A new person can't see their name on the till
The till needs to sync once after they're added. Check it's online in Devices.
Related: Roles and permissions · Sign in with your PIN · People with a login