Shifts and payments in the back office
Every shift at every branch, with what was expected and counted, who was over or short, and the payments by method, so you can check cash and the bank without being on the till.
Back office Shifts (or Payments)
- Open Shifts and choose the days.
- See the shifts Not exact, Closed late and the Net over/short, then Every shift with its till, who opened and closed it, and the Card check.
- Short by staff shows who's often short.
- Open Payments for what was Taken by method and by day, Tips by staff, Refunds, Payments undone, Walk-outs and Drawer opened without a sale, by staff.
- Tap Download CSV for your records or your accountant.
Example
Checking last week
The owner opens Shifts for last week: 14 shifts, 2 not exact, net short 6.50. Short by staff shows both were on the Saturday close. Payments shows QR payments by account, to check against the bank statement.
Can I see several branches together?
Yes. Choose all branches (or several) at the top: each branch is shown, and branches with the same currency are added up.
What does "Closed late" mean?
The shift was left open past its day and closed the next day, with a manager's approval.
If it goes wrong
A shift is still open from yesterday
The till asks for it to be closed before taking payments today. Ask the person or a manager to count and close it on that till.
Related: Close a shift · Reports