Hand over the business
Sold the business or passing it on? Hand it over to the new owner: every restaurant, branch, menu, staff member, history and report moves with it. Tills keep working; nothing is paired again.
Back office Settings Hand over the business Start a handover
- Open Settings › Hand over the business (owner only) and tap Start a handover.
- Type the New owner's email. They get an invitation valid for 7 days.
- Choose what happens to you after: Stay as Admin (you can still help run it, but can't hand it over or close it) or Leave the account.
- Confirm with your password and your two-step code, and Send the invitation.
- The new owner signs in (or creates a login) and accepts. You then have 72 hours to change your mind; after that, the new owner takes over.
Example
A café sold
On settlement day, the owner hands Harbour Lane to the buyer and chooses Leave the account. The buyer accepts; 72 hours later they're the owner. Tills keep selling and staff keep their PINs. The old owner exported everything under Your data first.
Can it be stopped?
The owner can cancel during the 72 hours. Any admin can Raise a dispute, which pauses it for Tillmora support. Every step is in the audit log and emailed to you both.
What about billing?
Billing follows the new owner.
If it goes wrong
"We couldn't email … yet"
Copy the link shown and send it to them yourself (WhatsApp or email).
Related: Your data, support access and guests' details · People with a login